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Defence Abuse Counselling Program

Support services

If you or another person is in immediate danger, please call 000 for the emergency services.

If you are feeling distressed and need to speak with someone urgently, please contact one of the counselling services listed in the right-hand menu.

You can also call the other Support Services listed. There are specific services available to you depending on whether you are currently serving in the Australian Defence Force or employed in the Australian Defence public service (or have previously done so).

Details of the Counselling Program

The Taskforce recognises that the process of reporting and discussing abuse can be distressing. The Defence Abuse Counselling Program is available to help address the impacts of the abuse suffered or the distress of retelling your story to the Taskforce. Significant others, including partners, children or another person close to you, may also be able to access the Program if they have been affected by the abuse you experienced.

The Defence Abuse Counselling Program is available to you once your matter has been assessed as in scope and plausible by the Taskforce, and when you have been assigned a Case Coordinator. Please inform your Case Coordinator if you are interested in pursuing this option.

A fact sheet providing further information about the Defence Abuse Counselling Program is available for download below:

If you have any queries or concerns, call the free-call Hotline on 1800 424 991 or email

End of the Counselling Program

Taskforce funded counselling will no longer be available after 30 June 2016. This means that all approved sessions must be used by this date.

The last date to be referred to counselling is 31 March, 2016. As such, if you wish to access counselling, you must let your case coordinator know prior to this date.

Your case coordinator can assist if you have any questions or concerns about what this means for you.

Urgent assistance

Lifeline—13 11 14
24-hour crisis support and suicide prevention.

beyondblue—1300 224 636
Mental health support.

Suicide Call Back Service—1300 659 467.

Support services

Currently serving ADF members—1800 628 036
The All-Hours Support Line is a confidential telephone service to assist ADF members and their families with accessing mental health services, such as psychology, medical, social work and chaplain services.

Current Australian Defence public service employees—1300 361 008
The Employee Assistance Program (EAP) is a confidential and free service. It is run by professional counsellors who will provide practical assistance to APS employees and their immediate family members, who may need counselling services.

Former ADF members and Defence public service employees—1300 361 008
Special arrangements have been made to extend the EAP service for immediate, initial counselling to former ADF members and former Australian Defence public service employees and their immediate families who raise, or have raised, allegations affecting them and who require counselling assistance. The EAP is a confidential and free service provided by professional counsellors.